VIKTORIA + WOODS - Easy Returns and Customer Care
Returns and Exchanges
Shop with faith! At Viktoria + Woods, we take great pride in our reputation for quality and great fit, we are happy to provide you with a refund or exchange where goods:
• Are returned to us within 7 days of delivery.
• Are returned in original condition (unworn, unwashed, and still have the original tags attached).
• Are accompanied with proof of purchase
• RA has been approved and is accompanied by a return form (sent with your original order). To download a copy of this sheet, please click here.
How to return or exchange
Contact us via email
to obtain a return authorisation (RA) number. Once your return or exchange has been approved by one of our friendly staff, you will receive your RA number. Please fill out the returns sheet sent with your order to help us process your return as quickly as possible.
Viktoria + Woods
Studio 5/1 Yarra St
Richmond VIC, 3121
When returning goods to Viktoria + Woods, it is advised that you chose a traceable method (e.g. express post).
Please allow up to 14 days for exchange
Unfortunately, we cannot accept returns that have been purchased through an external retail boutique.